Cegedim Dendrite, a provider of pharmaceutical-specific Customer Relationship Management solutions, and Capgemini U.S. LLC, a provider of consulting, technology and outsourcing services, announced an alliance to jointly offer software solutions, consulting and technology services around aggregate spend and customer master data to life sciences companies.
Through the alliance, Capgemini will provide broad based consulting and implementation services associated with Cegedim Dendrite’s AggregateSpend360(TM) and Nucleus 360(TM) solutions to pharmaceutical, biotech and medical device companies.
Cegedim Dendrite and Capgemini are jointly committed to helping Life Sciences companies confront the challenges of complying with an increasing number of complex federal and state requirements for disclosure reporting on marketing, clinical, advertising and sales promotion expenses, commonly known as aggregate spend reporting, and maintaining an accurate customer database when customer data is housed in multiple databases from disparate systems.
The alliance will allow clients to take advantage of the combination of Cegedim Dendrite software and industry best practices from Capgemini’s global team of Life Sciences professionals. Cegedim Dendrite’s portfolio of software includes AggregateSpend360, which enables compliance with rapidly changing regulations, and Nucleus 360, a Customer Master Data Management (cMDM) solution which establishes a master definition of the customer in a centralized repository and implements data governance and quality processes. As part of this alliance, Capgemini will offer AggregateSpend360 and Nucleus 360 as well as services required by customers to optimally leverage the solutions.
“Aggregate spend reporting is a burning platform for the industry that can be addressed with a robust and flexible technology solution supported by effective change management and governance. Our alliance with Cegedim Dendrite puts Capgemini in a leadership position to offer a complete range of services that are highly targeted for Life Sciences companies that need rapid enablement and implementation of an aggregate spend solution,” said Shakthi Kumar, Vice President and Life Sciences Leader at Capgemini. “Capgemini’s network of alliance relationships strengthens our ability to help clients achieve sustainable IT cost reduction, reduced total cost of ownership, accelerated vendor identification and evaluation cycle time and reduced delivery risk.” Cegedim Dendrite is selective about the partners it accepts into its Alliance Program, which was created to expand the company’s open business model. “Our industry leading solutions are enhanced by strategic alliances which will ensure the availability of complementary products and services, and we partner only with category leaders such as Capgemini who share our commitment to total customer satisfaction,” explained Jean-Pierre Degombert, Cegedim Dendrite Vice President, Global Alliances & Channels.
